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Site Information

The Ivy Emerald website was developed using the latest technologies available today and provides comprehensive information.

Using this Site

In order to provide the best possible experience on the Ivy Emerald website we recommend you use the following information for future reference to help assist and aid you with some common issues that may be experienced whilst browsing.

Recommended Browsers

The Ivy Emerald website is best viewed on Microsoft Windows computers using any of the following browsers: Microsoft Internet Explorer 7 and above, Mozilla Firefox Version 3.0 (or higher), Chrome and Safari.

We strongly recommend using one of the listed browsers when using the Ivy Emerald website. Other browsers may work, but we cannot guarantee our services with them.

Screen Resolution

For the best results when viewing the Ivy Emerald website, we suggest a minimum screen resolution of 1280 X 1024 pixels. For instructions on how to change your display settings, refer to help within your browser.

Javascript

JavaScript is a web programming language used to control website content. The Ivy Emerald website uses JavaScript extensively on each page of the site. For the correct operation of all online Ivy Emerald page services, your browser must support JavaScript and it must be enabled. For more information on how to enable JavaScript, refer to help within your browser.

Cookies

The Ivy Emerald website does not use Cookies.

Browser Security Settings

Ivy Emerald takes all reasonable steps to maintain a strict security standard and procedures to prevent unauthorised access to information about you. We recommend your browser have medium security settings.

Printing Pages

For best results when printing pages on the Ivy Emerald website, we suggest your print settings be set to "portrait". Not all pages are suitable for printing but mostly where applicable, a "print version" is available that is perfectly suited for portrait printing.

Web Accessibility

In response to our client needs, we will make all reasonable efforts to ensure that our website is accessible 24 Hours a day. All our site information is backed up daily by our website.

We are continually working on procedures and policies that will help insulate our website from unforeseen difficulties or problems. These problems may occur due to unauthorised use of service, denial of service, hacking with intent to modify, delete or sabotage content.

The Ivy Emerald Privacy Policy informs our customers of the information practices employed by Ivy Emerald This Privacy Policy discloses what personal information is collected, how it will be used, with whom the information will be shared, the choices available to consumers on collection, safeguards on protection of data and how it can be updated or corrected. For more information, you can view our Privacy Policy online.

Web Developer

The Ivy Emerald website was designed and developed by an Australian Web Development company called Bos Web Management Pty Ltd. Bos Web Management have developed many web based solutions for a variety of businesses ranging from SME's to major corporations based in Australia.

The website employs the latest web development technologies, (including an administration backend), that follows a strict protocol of procedures and policies to ensure our clients remain satisfied.

More information about Bos Web Systems can be found here.

Site Specifications

The Ivy Emerald website was developed using the latest web technologies available at the time of development. These technologies include: Macromedia Technology Microsoft Technology HTML/CSS JavaScript

The servers that host the Ivy Emerald website are located within a world-class data centre built with redundant systems, diverse fibre entrances and isolated power distribution to give our customers the utmost in security and reliability. The data centre utilizes connections to multiple backbones to ensure that data reaches the end-user in the fastest, most efficient manner possible.

How to Contact Us

If you have any questions in relation to privacy and/or our information handling practices, please feel free to Contact Us

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